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Issues Log

Tue 16 Jan 2024 11:40:00 AEST Real time SCADA data delay for Historical MMS
NEMwatchLive Supply DemandNEMreviewHosted MMSConfigured Feeds

Some real time SCADA data was not loaded into the full-history hosted MMS database between approx 11:40AM and 12:05PM NEM time. This affected the timely data presentation in some NEMreview trends and generation of up to date Live Supply Demand data. NEMwatch fuel type data may also have been affected during the time period.

The cause was a backlog of older market data files being back-filled into the database at the time, which consequently blocked real-time inserts of SCADA data.

We are reviewing our procedures for back-filling data to avoid a recurrence of this kind of issue.

Mon 15 Jan 2024 12:45:00 AEST Trends Engine Unavailable
ez2ViewNEMreviewLive Supply DemandDashboardsConfigured Feeds

From around 12:45pm on Monday 15th (NEM time) our Trends engine which provides functionality that backs NEMReview online and Trends editor in ez2View (amongst other things) was unavailable for about 15 minutes.

At this stage the cause of the error is unknown but seems to be related to a problem with our Azure infrastructure that wasn’t initiated by us. We are continuing to monitor the Trends engine and will provide more information as we learn anything further.

Wed 10 Jan 2024 12:40:00 AEST AEMO market data delayed
ez2ViewHosted MMSdeSide

EMMS – FTP error

From around 11:55 on 2024-01-10, NEM time Global-Roam services and data feeds experienced delays in association with AEMO INC0124413 (EMMS – FTP error). AEMO’s incident notice reports:

The FTP service within the Electricity Market Management System was impacted for 12 minutes causing issues to FTP bids and application connectivity. The service has recovered and is currently stable.
Tue 19 Dec 2023 11:20:00 AEST AEMO market data delayed
ez2ViewHosted MMSdeSide

Tuesday 19 December 2023 10:50 NEM time

Global-Roam services and data feeds have resumed following an interruption to AEMO data that started around 10:50 NEM time and lasted for two dispatch intervals.

Tue 5 Dec 2023 13:45:00 AEST AEMO market data delayed
ez2ViewHosted MMS

Update Tuesday 5 December 2023 15:25 NEM time

Global-Roam services and data feeds have resumed following the interruption to AEMO data. The incident was assigned reference number INC0122873 by AEMO.

Original Report

Appearing to be linked to AEMO maintenance (CHG0081712), market data feeds have experienced delays.