We are aware of missing bid data for both Energy and FCAS in ez2view for trading day 2024-07-26. Both ENERGY and FCAS market bids for this day were either incomplete, slow to load, or not visible at all in ez2view this morning.

This has been caused by a validation error in bids for this trading day after units related to the BDU / IESS transition have become deregistered.

We have resolved the bids issue manually and will be looking into the details to avoid this reoccurring, thanks for your patience. There may be some inconsistencies remaining for these deregistered units which we will also address in due course. For reference the now-deregistered units affected were: BHBG1, BHBL1, WANDBG1, WANDBL1

Start time: 10pm 9 July 2024 End time: 9am 10 July 2024

Due to an internal service failure, certain data was not being calculated overnight. This missing data affected these services:

• NemPrices widget in ez2view was unable to get new data - and reloading it would have shown an infinite loading screen.
• ez2View would have been unable to get MTPASA DUID Availability data which affects the MTPASA DUID Availability, ForecastConvergence and GeneratorOutages widgets.

We have now resolved this issue.

Due to a unit that has newly registered in the 1 second FCAS markets, for trading day 2024-06-17, incomplete dispatch data led to a delay in this data being available. FCAS bid display in ez2view for this day may have be incomplete, slow to load, or not visible at all in ez2view this morning.

We have now resolved this issue. ENERGY market bids were unaffected.

Starting at about 1pm some our web applications had an issue sending emails that resulted in the emails not being sent as intended.

Customers expecting emails may not have not received the emails correctly while using the following features:

• registration of a new account
• resetting the password on their account
• alerts or notifications configure to send emails

We resolved this issue.

Due to a unit that has newly registered in the 1 second FCAS market, for trading day 2024-05-05, incomplete dispatch data has led to a delay in this data being available for trading day 2024-05-05. FCAS bid display in ez2view for this day may be incomplete, slow to load, or not visible at all in ez2view this morning.

We have now resolved this issue. ENERGY market bids were unaffected.