We have observed some dispatch intervals today, 10 March 2026, where AEMO dispatch data has been generated and received later than expected. This is flowing through various products in different ways.

AEMO have updated via email at 7:26pm with a major incident id INC0159810.

Participant/Market Impact:

We are aware of performance degradation being experienced by market participants for NEM and GAS. AEMO support teams are investigating and preparing remediation steps. The timing of those steps will be published as soon as this timing is confirmed. The Market Portal will not be available during the period. The delivery of FPP calculations through the participant data model may be delayed at various points.

Further AEMO email update at 8:11pm:

Impact:

AEMO has declared a major incident for the reporting across NEM and GAS systems.

Action:

We are aware of performance degradation being experienced by market participants for NEM and GAS. NEM and GAS participants will experience an outage between 20:00 and 22:00 AEST to assist remediation of the incident.

Global-Roam Update 9:05pm NEM time

We are seeing data return to normal now, we will update again if AEMO provide more information.

The trends service that underpins some data for the above products experienced an unexpected outage.

Staff are working to resume the service.

Update at 09:23 +10:00 Resolved.

Ingress of AEMO Market data, feeding Global-Roam databases and serving all products, was delayed for approximately 18 minutes.

The cause is under investigation.

Between (NEM time) December 18, 2025 15:42 and December 19, 2025 09:55 emails to recipients with domain @global-roam.com were not received.

The trends service that underpins some data for the above products experienced an unexpected outage.

Staff are working to resume the service.

Update at 10:21 +10:00 Resolved.