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Issues Log

Wed 10 Jul 2024 09:50:00 AEST NemPrices not resposive and ez2View MTPASA data unavailable in ez2View
NemPricesez2View

Start time: 10pm 9 July, 2024
End time: 9am 10 July, 2024

Due to a service failing certain data was not being calculated. This missing data affected these services

  • NemPrices was unable to get new data - and reloading it would have shown an infinite loading screen
  • ez2View would have been unable to get MTPASA DUID Availability data which effects the MTPASA DUID Availability, ForecastConvergence and GeneratorOutages widgets

We have now resolved this issue.

Tue 18 Jun 2024 08:00:00 AEST ez2View FCAS Bid Data
ez2View

Due to a unit that has newly registered in the 1 second FCAS markets, for trading day 2024-06-17, incomplete dispatch data led to a delay in this data being available. FCAS bid display in ez2view for this day may have be incomplete, slow to load, or not visible at all in ez2view this morning.

We have now resolved this issue. ENERGY market bids were unaffected.

Wed 12 Jun 2024 13:00:00 AEST Emails not being sent 3 hours
ez2ViewNEMreviewDashboards

Starting at about 1pm some our web applications had an issue sending emails that resulted in the emails not being sent as intended.

Customers expecting emails may not have not received the emails correctly while using the following features:

  • registration of a new account
  • resetting the password on their account
  • alerts or notifications configure to send emails

We resolved this issue.

Thu 23 May 2024 08:00:00 AEST ez2View FCAS Bid Data
ez2View

Due to a unit that has newly registered in the 1 second FCAS market, for trading day 2024-05-05, incomplete dispatch data has led to a delay in this data being available for trading day 2024-05-05. FCAS bid display in ez2view for this day may be incomplete, slow to load, or not visible at all in ez2view this morning.

We have now resolved this issue. ENERGY market bids were unaffected.

Thu 23 May 2024 07:30:00 AEST ez2View FCAS Bid Data
ez2View

We are investigating missing bid data for multiple units, not just new units, FCAS markets in the NEXT DAY PUBLIC file published by AEMO for trading day 2024-05-22. FCAS market bids for this day are either incomplete, slow to load, or not visible at all in ez2view this morning.

ENERGY market bids have been loaded manually and should appear.

We have now resolved this issue, both FCAS and ENERGY bids should appear in ez2view for trading day 2024-05-22.