Licensed Software

ez2View
NEMreview
NEMwatch
deSide

Data Feeds

Hosted MMS
Configured Feeds

Other Services

Live Supply Demand
Dashboards
Purchased Downloads

Issues Log

Mon 15 Jan 2024 12:45:00 AEST Trends Engine Unavailable
ez2ViewNEMreviewLive Supply DemandDashboardsConfigured Feeds

From around 12:45pm on Monday 15th (NEM time) our Trends engine which provides functionality that backs NEMReview online and Trends editor in ez2View (amongst other things) was unavailable for about 15 minutes.

At this stage the cause of the error is unknown but seems to be related to a problem with our Azure infrastructure that wasn’t initiated by us. We are continuing to monitor the Trends engine and will provide more information as we learn anything further.

Wed 10 Jan 2024 12:40:00 AEST AEMO market data delayed
ez2ViewHosted MMSdeSide

EMMS – FTP error

From around 11:55 on 2024-01-10, NEM time Global-Roam services and data feeds experienced delays in association with AEMO INC0124413 (EMMS – FTP error). AEMO’s incident notice reports:

The FTP service within the Electricity Market Management System was impacted for 12 minutes causing issues to FTP bids and application connectivity. The service has recovered and is currently stable.
Tue 19 Dec 2023 11:20:00 AEST AEMO market data delayed
ez2ViewHosted MMSdeSide

Tuesday 19 December 2023 10:50 NEM time

Global-Roam services and data feeds have resumed following an interruption to AEMO data that started around 10:50 NEM time and lasted for two dispatch intervals.

Tue 5 Dec 2023 13:45:00 AEST AEMO market data delayed
ez2ViewHosted MMS

Update Tuesday 5 December 2023 15:25 NEM time

Global-Roam services and data feeds have resumed following the interruption to AEMO data. The incident was assigned reference number INC0122873 by AEMO.

Original Report

Appearing to be linked to AEMO maintenance (CHG0081712), market data feeds have experienced delays.

Tue 28 Nov 2023 17:30:00 AEST WattClarity Website Down
WattClarity

Update - Thursday 28th November 2023 6pm NEM Time

We have manually fixed the issue and restored the website from a backup from earlier that day, data from the day was lost but no articles where added to the website. A lack of email notifications for new subscribers suggest no one signed up during the period data was lost.

Original Report

During an upgrade of the infrastructure behind the webiste WattClarity.com.au an error occured causing the website to become unavailable to visitors