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Issues Log

Sat 20 Apr 2024 07:00:00 AEST ez2View Energy and FCAS Bid Data was delayed 3 hours

The generation of the required resources for ‘next day public’ Energy and FCAS bid data in ez2View (Bid Details Widget) was delayed this morning. The cause was related to the database schema updates for MMS v5.3 but has now been resolved.

Fri 19 Apr 2024 20:00:00 AEST MMS database maintenance
Hosted MMSez2View

As part of the AEMO 5.3 data model release, we will be undertaking some database migration work on the real-time hosted MMS. We do not anticipate any interuption to the real-time data feed but some recent history in the follwoing tables will be temporarily unavailable:

Thu 11 Apr 2024 10:10:00 AEST NemPrices web widget was unavailable 1 hour

Due to a database issue related to the MMS 5.3 update, the NemPrices widget was unavailable and/or showing stale dispatch intervals from 10:10 NEM time through 11:10 NEM time.

This problem has now been resolved, but you may need to click the “refresh” button on the NemPrices widget in ez2view to get the latest data.

Tue 5 Mar 2024 08:00:00 AEST ez2View FCAS Bid Data

Due to an apparent data gap caused by a new unit in the next day public bid files as produced by AEMO for trading day 2024-03-04, all FCAS bids displayed in ez2view may have been incomplete, slow to load, or not visible at all in ez2view this morning.

This has now been resolved.

Sat 3 Feb 2024 00:00:00 AEST Trends Engine unavailable 8 hours
ez2ViewNEMreviewLive Supply DemandDashboardsConfigured Feeds

From midnight on Saturday Feb 3rd through approx 7:45am NEM time our Trends engine which provides functionality that backs NEMReview online and Trends editor in ez2View (amongst other things) was unavailable.

The issue was caused by an upstream data provider fixing a typo in a single entry, which led to a duplicate data error at our end, which in turn caused the trends engine to fail to start up.

We apologise for the downtime and we are investigating ways to be more resilient to this kind of failure in the future.