Building maintenance at Global-Roam headquarters requires on-site systems to be taken offline during the evening/night of the 26th of November, 2024.

The impacted product (ez2view) relates to the Congestion Map Prototype which will be unavailable until the maintenance is completed and the service is restarted.

The maintenance is expected to run from approximately 17:00 - 22:00 on the 26th. Impacted products will be brought back online afterwards.

No other interruptions to services or products are anticipated.

Dispatch and forecast data across all products appears out of date, due to an apparent upstream data issue at AEMO. We are aware and monitoring the situation.

We will update this status page as more information becomes available.

Update 14:30pm: AEMO has resolved the issue, market data is up to date again and dispatch is proceeding.

Update 15:30pm: We have collated what we know about this incident on this WattClarity post: Interruption to electricity market data on 19 November, 2024

Dispatch and forecast data across all products appears out of date, due to an apparent upstream data issue at AEMO. We are aware and monitoring the situation.

We will update this status page as more information becomes available.

Update 14:15pm: AEMO market data is up to date again and dispatch is proceeding. We are checking for any flow-on issues.

Refer to this Watt Clarity Article for more information on the disruption.

At approx 5.10am on Sunday August 11, the web service that hosts our “Trends” engine was restarted automatically, but failed to successfully start up due to some underlying source data changes.

Trends provides functionality that backs NEMReview online, the Trends widgets ez2view and many other services. These were out of service since 5.10am. Users might have seen a 500 error code, or an error page that says “app failed to start”.

Service was restored at approx 8:25am. We apologise for the downtime. This has now been resolved, but we will examine the causes in more detail to avoid a recurrence of this kind of outage.

We are aware of missing bid data for both Energy and FCAS in ez2view for trading day 2024-07-26. Both ENERGY and FCAS market bids for this day were either incomplete, slow to load, or not visible at all in ez2view this morning.

This has been caused by a validation error in bids for this trading day after units related to the BDU / IESS transition have become deregistered.

We have resolved the bids issue manually and will be looking into the details to avoid this reoccurring, thanks for your patience. There may be some inconsistencies remaining for these deregistered units which we will also address in due course. For reference the now-deregistered units affected were: BHBG1, BHBL1, WANDBG1, WANDBL1