Licensed Software
ez2View | |
NEMreview | |
NEMwatch | |
deSide |
Data Feeds
Hosted MMS | |
Configured Feeds |
Other Services
Live Supply Demand | |
Dashboards | |
Purchased Downloads |
Issues Log
Due to a data validation issue with the next day ENERGY bid file for trading day 2024-03-31, bid data was late being loaded into hosted MMS databases and consequently also delayed in ez2view. Customers would have seen no ENERGY bid data for the 2024-03-31 trading day until this was resolved at around 9:15am NEM time.
An issue has been identified processing some incoming FPPMW files due to data not matching the database column type. This is a low impact issue and should not affect most customers unless they are querying the affected FPP tables. The issue will be resolved after the MMS database schema is upgraded to version 5.5 in the near future.
AEMO Market Notice 125260 reports that the EMMS service had a service interruption, now resolved, which resulted in a missing Dispatch Interval. The effects of this may be visible across all Global-Roam products as gap in the data at around 1400.
INC0141770 - RESOLVED - 1 x NEM Trading Interval missed
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - RESOLVED
The service interruption relating to the Electricity Market Management System
service has been resolved. There was a single NEM Trading Interval missed
at 14:00 AEST
Clients logging onto the deSide mobile app would have be greeted with a failure page.
The deSide mobile server failed to restart correctly due to a Windows update.
Update 14:25pm: Everything is working again
Building maintenance at Global-Roam headquarters requires on-site systems to be taken offline during the evening/night of the 26th of November, 2024.
The impacted product (ez2view) relates to the Congestion Map Prototype which will be unavailable until the maintenance is completed and the service is restarted.
The maintenance is expected to run from approximately 17:00 - 22:00 on the 26th. Impacted products will be brought back online afterwards.
No other interruptions to services or products are anticipated.